LogoLogo
Website homeLog inTermsPrivacy
  • RunMags User Help Center
  • Introduction
    • Navigating the interface
      • First time login
      • Password reset
      • Contacting support
      • User interface
      • Adjust zoom
      • Searching
    • Fundamentals
      • Advertising sales CRM
      • Subscription sales CRM
  • Sections
  • Home
    • My profile
      • Set up email accounts
    • Messages
    • Planner
    • Email status
  • Advertising sales
    • The basics
      • Advertisers
      • Add a new advertiser
      • Logging advertiser calls
      • Selling advertising
      • Billing model
      • Emailing an advertiser
      • Client engagement
    • Communication
    • Sales automation
      • Advertiser portals (eSign and payments)
      • eSigning advertiser contracts
    • Sales insight
    • Extracurricular
      • Updating customer records in an existing deal
      • Selling to an Agency
      • Non-English agreements and invoices
      • Locking deals
  • Subscription sales
    • The basics
      • Subscribers
      • Selling subscriptions manually
      • Selling gift subscriptions manually
    • Communication
    • Automating subscription sales
      • Managing subscriber portals
      • Discounted subscriptions
      • Mass emailing subscribers
      • Automated subscription renewal notice
  • Channels
    • Print
      • Print magazines
      • View booked advertising and editorials
      • View and add issues
      • View and add sections
      • Viewing and adding advertising products
      • View and add editorial products
      • View and add subscription products
    • Digital
      • Digital magazines
    • Web
      • Websites
      • View and add web products
      • View booked web products
    • Email
      • Newsletters
    • Social
      • Social media
    • Events
      • Adding a new event
  • Production
    • Print
      • Paginating print magazines
      • Placing ads in the flatplan
      • Printing the flatplan
    • Digital
    • Web
    • Social
    • Email
  • Circulation
    • Subscriptions, payments and duplications
    • Exploring and viewing subscribers
    • Print distribution batches
    • Circulation insight
  • Finance
    • Billing
      • Perform billing
      • Changing the billing date to get invoices out earlier
    • Collection
      • Collection
      • Paying invoices electronically
      • Managing outstanding invoices
      • Register payments
    • Managing mistakes
      • Crediting an invoice by issuing a credit note
      • Deleting payments
    • Fiscal management
      • Journals
  • Other
    • RunMags Admin Help Center
    • RunMags Learning Blog
    • RunMags System Updates
Powered by GitBook
On this page
  • Adding the new client details
  • Adding a contact

Was this helpful?

  1. Advertising sales
  2. The basics

Add a new advertiser

Before you can create proposals you need to create an organization and a contact to sell the ad(s) to.

PreviousAdvertisersNextLogging advertiser calls

Last updated 3 months ago

Was this helpful?

A user with Sales access can add new advertisers, i.e. clients.. Before adding new clients to your database, make sure they don't already exist in there. Even a savvy duplication detection system has its limits so just make it part of your process to before you enter them. Go to Ad sales >>> Organizations. This will display the last client you worked with. Then click the upper New button.

Adding the new client details

Add the advertiser's legal entity name in Organization name and, if applicable, use the Trading name for allowing a search for the name that they normally trade under. When you create contracts and send invoices, you want to make certain which legal entity you are doing business with. Depending on which market you are working in, it may even be advisable to enter the Tax ID so that once the invoice has to be paid, there's not going to be any issues.

As you enter the address(es) for the company, you can either do it manually or you can use Google's address search to find the address. If you use Google, just start typing the address, in this case with the number first; 3350 Stevens Creek... If visiting and delivery address is the same address as for billing, you don't have to enter them. The system will use Billing address for delivery of complementary subscriptions if the Delivery address field is empty. Finally, before saving the new customer, make sure you pick the right Sales rep, properly categorize them in your sales funnel and select which segment they should belong to. Please observe that the Category and Segment drop down menus are editable for your system administrator. If you check off that they are Tax exempt, no tax will be added to your invoices for this customer, but you have to make sure that you create the deals after you have checked this off.

Adding a contact

When you have added the organization you can also add a contact if you have one at hand at this time. Go to the Contacts tab and click the lower New button. In the form, add their name and contact information.

Use the check boxes to identify if this person should be receiving emailed invoices and/or artwork reminders. By ticking off these boxes you'll set the person up to be the default contact person for any future deals created for this account.

search for the customer